We had Tyler, the manager come to our house, initially to do an estimate of a whole house humidifier. However we found out that the furnace had been leaking. Tyler then helped suck the water out at no additional cost.
On the second visit, although he brought the wrong type of humidifier, he promised us to fix the issue and install the humidifier. He also fixed the furnace leaking.
This type of customer service is what should be most appreciated. They went above and beyond, never gave up, always seeked ways to troubleshoot.
Although it took a few visits, they not only installed the humidifier, but also discovered the furnace issue and fixed it. Not to mention the service was affordable!
I would recommend Discount Drains.